Legal Notice

shop's name monzee
The name of the seller monzee inc.
address 〒106-0047
Azabu Sun Palace 1F, 4-2-49, Minamiazabu, Minato-ku, Tokyo
Contact information monzee Online Shop : Weekdays 10:30-17:30
monzee Tokyo Hiroo store : 11:30-18:30
mail : info@monzee.jp
Representative Yuki Uesako

<Regarding domestic returns, exchanges, and cancellations>
Changes in the content after ordering (product change, color / size change, etc.) cannot be canceled. Please check the contents before your order. We do not exchange products or returns for convenience, such as different sizes, different images, and incorrect orders.

We will respond if the delivered product is a defective product, or if a different product arrives.
In that case, please contact us within one week after the product arrives.
We will replace it with the same product only if there is stock.
If there is no exchange stock, we will respond by refund.
In addition, we will bear the shipping costs required for returning and resending the product.

Please note that returns and exchanges cannot be accepted in the following cases.
・ Returns due to customer reasons (the size is not right, different from the image, the incorrect order, etc.)
・ Products that have been over 8 days after the arrival of the product
・ Products used once
・ Products that have dirt and scratches under the customer
・ Hygiene supplies such as underwear
・ If you lose your delivery note or tag

About return / exchange of overseas >
In the case of overseas shipping, please note that returns and exchanges cannot be accepted.


<About cancellation of overseas orders >
Available only for cancellations before shipping. We cannot accept cancellations after shipping, so thank you.

<non-goods charge>
In the case of domestic: Shipping fee, bank transfer fee
Overseas : Shipping, tariffs, bank transfer fees, customs clearance fees, local consumption tax

<domestic shipping cost>
Only in Japan, if the total price of shopping products is 11,000 yen or more (tax included), we will deliver the product for free.

Hokkaido Hokkaido 1,210 yen
North Tohoku Aomori, Akita, Iwate 880 yen
Southeast and Tohoku Miyagi, Yamagata, Fukushima 770 yen
Kanto Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi 770 yen
Shinetsu Niigata, Nagano 770 yen
chubu Shizuoka, Aichi, Mie, Gifu 770 yen
Hokuriku Toyama, Ishikawa, Fukui 770 yen
Kansai Osaka, Hyogo, Kyoto, Shiga, Nara, Wakayama 880 yen
chyugoku Okayama, Hiroshima, Yamaguchi, Tottori, Shimane 990 yen
Shikoku Kagawa, Tokushima, Ehime, Kochi 1,100 yen
Kyushu Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima pr 1,210 yen
Okinawa Okinawa 1,320 yen

<payment method>
・ Credit card payment
・ Bank transfer

monzee co., ltd.
Sumitomo Mitsui Banking Corporation
Ordinary account Azabu branch
1298615

 <term of payment>
・ In the case of bank transfer, you must transfer to the designated account within one week after the order is confirmed.
・ In the case of credit card payment, it depends on the closing date of the credit card you are using and the contents of the contract. Please check the card company you are using.